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Getting Inbound Mail to the Right Place (the first time)

In most organizations, inbound mail presents two problems. (1) The huge variety of formats (letters, flats, periodicals, newspapers) makes evaluating and sorting inbound mail a slow manual process. (2) Routing the mail to the right people at their current internal mail stations is often accomplished by hand, using outdated lists, notes, employee knowledge, and trial-and-error. […]

How to Finally Deal with Returned Mail

In almost every mail center sits a stack of trays filled with mail that never made it to its intended destination and has been returned to the sender. The piles accumulate in remote corners of the shops, largely out of sight. Undelivered material is a challenge for all organizations. This isn’t a new problem. Mailing […]