News

Give Employees the Mail How They Want It

Digital mail delivery has been a viable technology for a decade, but its popularity has been limited. That is no longer the case. Remote work is the new normal, and teams without the right technology struggle to stay on top of their mail when working from home, at the office, or somewhere else. Digital mail […]

Manual Ballot Handling—Not Enough Hands!

Counties across the country are struggling to recruit enough staff for their election operations to sort and verify absentee ballots. This is becoming a problem now. You need not wait until the November mid-terms or the 2024 general election to see that staffing issues are impacting efficient ballot processing in primaries and local elections. Many […]

Vote By Mail: Automated Ballot Processing for Any Size Operation

If COVID 19 was not the most discussed topic for the past two years, then certainly vote-by-mail was. Though not new, the practice of vote-by-mail (VBM) gained widespread attention primarily due to the aggressive presidential race of 2020. Reports in the news, internet sources, and around the water cooler had elements of fact and fiction. […]

Why Your Business Probably Needs Digital Mail Delivery

Is your corporate mail center ready to enter the digital age? Most organizations are considering it. Those that are implementing digital mail delivery are looking to reduce costs and increase efficiency. It is necessary for a dispersed workforce. But some organizations are slow to adapt. Perhaps digitization seems too complicated or too expensive, but that’s […]

Insurers: Why Sort Your Own Mail?

Even in the digital age, insurers and other businesses generate lots of mail. Applications include claims, policies, billing, correspondence, checks, notices, statements, and more. Managing postage spend is always a concern, which means sorting the mail to take advantage of USPS workshare discounts is a smart strategy. Presort services exist, but many insurers create enough […]

Preparing for the Next Vote-by-Mail Election

Despite some voters and government officials’ questions about whether vote by mail in the 2020 presidential election was secure and efficient, the result was overwhelmingly positive. This should come as no surprise to voters perennially enrolled in the absentee voting program. Counties and other districts have been administering successful vote-by-mail programs for years. The difference […]

How College Mail Centers Deal with Students on the Go

College students as a group have always been a nomadic lot. That tendency has increased dramatically with the onslaught of COVID-19 and at-home learning. For a college mail center, getting letters and packages delivered to faculty, staff, and students can turn into a guessing game. Where they were last month has probably changed. It could […]

As Governments Turn to Technology – Don’t Forget the Mailroom

Mail services within government entities have always been labor-intensive operations with manual sorting, stacking, and traying of both inbound and outbound mail. Because of the change in how states run elections, this manual work has never been more important. Unfortunately, besides causing a surge in mail volume, COVID-19 also impacted mailroom staffing. Governments had to […]

Reducing Mail-Related Complaints and Saving Money in the Insurance Industry

Paper and mailed communications between insurers and their clients are a big part of the customer experience. Insurance companies have a fiduciary responsibility to their policyholders. It is a relationship built on trust. Customers place trust in the permanence and accountability of paper documents and using the U.S. Postal Service to deliver mail to their […]

The Pandemic’s Effect on Mortgage Processing

Business disruptions and delays during the pandemic stem from social distancing measures, staff illness, and people working from home. Adding to the difficulties has been a downturn in the speed of mail delivery because of postal employee illness and mail transportation delays due to cancelled commercial airline flights that normally transport mail.   Unprecedented Challenges […]