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Robots in Your Mailroom?

Will mailroom robotics someday route the mail? While the short answer is, “probably not anytime soon,” the reality is that, in the not-too-distant future, robots could play a role in routing or delivering employee mail at corporate mailrooms. Industrial robots have already made inroads within several industries, including some aspects of postal mail production and […]

Complete Ballot Accountability

Until recent elections, the voting public rarely paid attention to how mail-in ballots were processed, verified, and submitted for tabulation. It just happened. The election results appeared on television way past your kid’s bedtime and that was that. Now, it seems everyone is concerned with this mostly administrative process. Election offices at any level relying […]

How Does Automated Ballot Processing Work?

Despite some voters and election boards questioning whether voting by mail in the 2020 presidential election was secure and efficient, the response was overwhelmingly positive. This comes as no surprise to those enrolled in the absentee voting program. Municipalities nationwide administer this program successfully. The difference between the past election and the next one is […]

The Changing Role of Corporate Mailrooms

Recently, many businesses have determined that investing in mailroom equipment, software, and labor may not be in the best interest of the organization. This has prompted a renewed interest in outsourcing mail center operations. Several forces are at work. Declining mail volumes, a dispersed workforce, and labor shortages have contributed to the trend. At the […]

Manual Ballot Handling—Not Enough Hands!

Counties across the country are struggling to recruit enough staff for their election operations to sort and verify absentee ballots. This is becoming a problem now. You need not wait until the November mid-terms or the 2024 general election to see that staffing issues are impacting efficient ballot processing in primaries and local elections. Many […]

As Governments Turn to Technology – Don’t Forget the Mailroom

Mail services within government entities have always been labor-intensive operations with manual sorting, stacking, and traying of both inbound and outbound mail. Because of the change in how states run elections, this manual work has never been more important. Unfortunately, besides causing a surge in mail volume, COVID-19 also impacted mailroom staffing. Governments had to […]

Reducing Mail-Related Complaints and Saving Money in the Insurance Industry

Paper and mailed communications between insurers and their clients are a big part of the customer experience. Insurance companies have a fiduciary responsibility to their policyholders. It is a relationship built on trust. Customers place trust in the permanence and accountability of paper documents and using the U.S. Postal Service to deliver mail to their […]